a) Zeero-S will perform quality check before shipping out the item. However, if your book arrives damaged or with a manufacturing defect, or the products you received are different from your order, Zeero-S reserved the right for the below option. Please let us know within 3 days of receiving of your book by sending us a request at enquiry@zeero-s.com. Please include photos of the damage, defect, or wrong receipt of the printed book for a faster resolution of your case.
(a) a refund into Zeero-S E-Wallet
(b) Only refund value of the goods into Zeero-S E-wallet but will NOT refund the value of any shipping paid.
(c) a replacement item sent to you
(if stock is available)
b) Zeero-S is a self publishing platform and our publishers are responsible for its content, layout and design of the book. Our return policy does not cover problems with the content of the book. We do not provide returns, replacements, exchanges or refunds due to the quality of a book's content, including text, layout, design, images, appearance or other choices made by the author/publisher.
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