FAQs

E-WALLET

• HOW DO I TOP UP AMOUNT TO MY E-WALLET ACCOUNT?

General FAQs

• HOW DO I BECOME A SELLER WITH ZEERO-S?
• ACCOUNT REGISTRATION
• ABOUT ZEERO-S
• PROMOTION CODE
• HOW TO APPLY THE PROMO CODE  
• HOW DO I DELETE MY ACCOUNT 

FAQs for Movie

• HOW DO I DELETE MY PURCHASED MOVIES?
• I AM UNABLE TO VIEW MY MOVIE
• HOW DO I VIEW THE MOVIE I HAVE ALREADY PURCHASED?
• HOW DO I PURCHASE A MOVIE PRODUCT

FAQs for Hardcopy Products with Shipping

• UNDELIVERABLE ORDERS FOR SHIPPING PRODUCT
• ZEERO-S RETURN POLICY
• HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
• ORDER, TRACKING AND DELIVERY INFORMATION
• SHIPPING INFORMATION AND COST
• LATE ORDERS OR NON RECEIPT OF YOUR ORDER

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FAQs for E-Magazine

• (MOBILE APP) I AM UNABLE TO DOWNLOAD MY PURCHASED E-MAGAZINE
• HOW TO DELETE AN E-MAGAZINE PERMANENTLY
• WILL I LOSE ALL MY DATA, INCLUDING THE E-MAGAZINES I HAVE PURCHASED IF I UNINSTALLED AND REINSTALLED THE APP?
• HAVING ISSUES/UNABLE TO VIEW E-MAGAZINE?
• HOW TO CLEAR DOWNLOADED DATA OF A E-MAGAZINE
• HOW TO VIEW THE E-MAGAZINE AFTER I HAVE MADE THE PURCHASED?

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